Holistic Pet Directory Terms and Conditions


Last updated: May 01, 2018

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://holisticpetdirectory.com/ website (the “Service”) operated by Holistic Pet Directory (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


  1. Subscriptions

1.1  Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

1.2  At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Holistic Pet Directory cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Holistic Pet Directory customer support team.

1.3  A valid payment method, including credit card or PayPal, is required to process the payment for your Subscription. You shall provide Holistic Pet Directory with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Holistic Pet Directory to charge all Subscription fees incurred through your account to any such payment instruments.

1.4  Should automatic billing fail to occur for any reason, Holistic Pet Directory will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.


2. Fee Changes

2.1  Holistic Pet Directory, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

2.2  Holistic Pet Directory will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

2.3  Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.


3. Refunds

3.1  Except when required by law, paid Subscription fees are non-refundable.


4. Accounts

4.1  When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

4.2  You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

4.3  You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.


5. Contests, Sweepstakes, and Promotions

5.1  Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms and Conditions, the Promotion rules will apply. The terms and conditions of any other “Promotions” are independent of this agreement.


6. Links To Other Web Sites

6.1  Our Service may contain links to third-party websites or services that are not owned or controlled by Holistic Pet Directory. Holistic Pet Directory has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Holistic Pet Directory shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.


7. Code of Conduct

7.1  You will respect and uphold the values of Holistic Pet Directory:

7.2  All pets deserve to live healthy lives – not only will this be a site where therapists can advertise and be rated upon their ability, therefore increasing credibility, but we will also raise awareness of the different therapies available.

7.3  No abusive behaviour please – everyone has the right to be listed on this site from the conventional to the complementary. We will investigate any reported foul play from those who place listings to those who place reviews. Members to be found in breach will be removed.

7.4  All animals are sentient beings – any therapist or service provider that is viewed as abusive and/or causing harm will not be tolerated. We will investigate any reports objectively and fairly and those to be found in breach will be removed.

7.5  All pets deserve a loving home – to this end we will promote and support the amazing work of animal rescue centres within and connected to the UK.


8. Relations with others

8.1  You will endeavour to work considerately and respectfully with all those you come into contact with at Holistic Pet Directory. You will respect diversity, different roles and boundaries, and avoid giving offence. You recognise that the roles of members within Holistic Pet Directory are different, and you will seek to understand and respect the difference between these roles. You will seek to support and encourage all those you come into contact with at Holistic Pet Directory.


9. Termination

9.1  We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

9.2  Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

9.3  All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.


10. Governing Law

10.1  These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

10.2  Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


11. Changes

11.1  We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the service.


12. Privacy Policy and Cookie Policy

12.1  Please refer to our Privacy Policy and Cookies Policy (found under “Data Protection-GDPR”). You agree that they constitute part of these terms. You must read our Privacy Policy and Cookies Policy before you use the Service.


13. Contact Us

13.1  If you have any questions about these Terms, please contact us.